Laser cleaning machine is a new generation of surface treatment high-tech products.
Portable Laser Cleaning Machine is the new portable high power cleaning machine, which is a unique and modern design in the industry, and has best performance with smallest size. It is an "environmental friendly" cleaning machine without using any chemicals or cleaning fluids. Besides, the cleaning process does not cause any damage to the surface of the cleaned materials, and can easily and quickly remove rust, paint, oil, graffiti and other impurities.
Q1What are the payment terms?
We support installment payments. We require a 30% advance payment to start production (taking 3-5 working days). We will then send you test videos and photos of your machine to check the performance. The remaining 70% balance payment is due prior to shipping the machine.
Q2How do I get technical support after purchasing?
We offer online technical support in English through Skype, WhatsApp, WeChat, or Email. If remote operation is needed, our technical team can assist you directly using TeamViewer software.
Q3How long is the warranty and what does it cover?
We provide a 3-year warranty for the machine structure and parts (excluding human damage) and a 2-year warranty specifically for the laser source. Replacement parts are shipped via international express. We also provide free software support for life.
Q4How portable is this laser cleaning machine?
It features a highly compact, portable-style design. The highest 300W output model weighs no more than 17kg and can be easily carried with one hand. The lightweight, 5th-generation cleaning head itself weighs only 650g.
Q5Will the cleaning process damage my product's surface?
No, the pulse laser cleaning process does not cause any physical damage to the substrate material. It is an environmentally friendly process that successfully removes rust, paint, oil, graffiti, and other impurities without requiring chemicals or fluids.
Q6What are the standard packaging specifications?
The inner packaging includes stretch film and plastic film to resist humidity, and the outer packaging is a standard marine export plywood case. Custom packaging configurations can be requested based on your requirements.
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