To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Production & Technology
We are a manufacturer specialized in laser marking machines, laser engraving machines, and laser cutting machines. Our main markets are Europe, North America, South America, Asia, and Southeast Asia. Currently, our equipment has been exported to more than 100 countries. Excellent quality and reliable service have established many long-term customer partnerships. We strive for survival through quality, development through service, and always adhere to the principles of honoring commitments. With high equipment quality and competitive pricing, we look forward to collaborating with partners worldwide.
FAQ
Q: Do you have after sales support?
A: Yes, we are happy to give advice and we also have skilled technicians available across the world. We need your machines running in order to keep your business running.
Q: I am not sure if this machine is suitable for my work?
A: Don't worry, just tell us your working materials, max working area and cutting thickness, then we will recommend you the most suitable machine for you.
Q: Are you a factory or trading company?
A: We are a factory which manufactures CNC cutting machines, with 10 years of experience in the CNC machine industry.
Q: How can I do if the machine goes wrong?
A: If confronted with such problems, online service is offered. Also, we offer engineer delivery service. Please contact us as soon as possible and do not try to fix the machine by yourself or someone else. We will respond within 12 hours as quick as we can to solve it for you.
Q: What is the packaging standard for international shipment?
A: All goods are packed in robust, export-standard wooden cases or protective wrapping designed for moisture and vibration protection during transport.
Q: How long does the delivery typically take?
A: The delivery timeline depends on your order quantity and specifications. Normally, standard models are prepared and shipped within 15 to 30 working days.