Q:
What customized services are provided?
A: We are the true manufacturer with our own factory, enabling us to supply full OEM and ODM services.
Q:
What payment methods do you accept?
A: We offer Trade Assurance Order, allowing payments via T/T, L/C, Credit Card, and other secure methods.
Q:
What shipping methods do you provide?
A: We provide flexible shipping terms including EXW, FOB, CFR, DDP, DDU, and other methods as per your requirements.
Q:
How long is the delivery time?
A: It depends on the machine model you require and your destination country. Typically, standard machine production takes about 20 working days, and shipping time varies based on the transport route.
Q:
What laser options are available for the marking machine?
A: We offer various laser types including Fiber Laser, CO2 Laser, UV Laser, and MOPA Fiber to suit different application needs.
Q:
What graphic formats does the control system support?
A: The system supports multiple graphic formats including DXF, PLT, AI, AMP, and JPG.